Messaging

SMS Program Terms

Last updated 1 November 2026

Wellness Coaching Department operates the Wellness Coaching Department text message program on behalf of supplement and wellness brands. We send text messages only to customers who have given prior express written consent to receive them.

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data is never shared with any third party for their own marketing.

How customers opt in

Customers give express written consent by entering their mobile number and checking a clearly labeled, unchecked box at checkout when they order from one of the brands we support, agreeing to receive order and coaching text messages at the number they provide. Consent is never a condition of purchase. This is the consent presented to the customer:

Consent shown at checkout

I agree to receive recurring order and coaching text messages from Wellness Coaching Department at the mobile number I provide. Consent is not a condition of purchase. Message frequency varies (about 2 to 6 messages per month). Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. See our SMS Terms and Privacy Policy.

What we send

Order confirmations, shipping and delivery updates, coaching check-in reminders, and replies to your questions. Example messages:

Wellness Coaching Department: Hi [Name], thanks for your order. We are getting it ready. Reply YES to confirm your shipping address, or reply with any updates. Msg & data rates may apply. Reply STOP to opt out.
Wellness Coaching Department: Hi [Name], your coach will call shortly to make sure you received everything and answer any questions. Reply CALL to pick a better time. Reply STOP to opt out.
Wellness Coaching Department: Hi [Name], your order has shipped and should arrive [date]. Questions? Reply here for help. Reply STOP to opt out.

Program details

Program name

Wellness Coaching Department

Message types

Order confirmations, shipping updates, coaching check-in reminders, customer care replies

Message frequency

Varies by order activity, approximately 2 to 6 messages per month

Cost

Message and data rates may apply. Wellness Coaching Department does not charge for messages; your mobile carrier may.

How to stop messages

Reply STOP to any message to be removed from the program. You will receive one confirmation message and no further messages after that. To rejoin, reply START.

How to get help

Reply HELP to any message, or email info@wellnesscoachingdep.com.

Carriers

Supported on major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier.

Privacy

Information collected through this messaging program is handled under our Privacy Policy. We do not sell, rent, or share mobile opt-in information with third parties or affiliates for their marketing purposes.

Contact

Wellness Coaching Department · Austin, Texas · info@wellnesscoachingdep.com

The coaching team behind the supplement and wellness brands you order from.
Austin, Texas
info@wellnesscoachingdep.com